Application for: Customer Service Inside Sales (CSIS) Executive
- Feb 15, 2023
The Ideal Candidate Would Possess:
- Diploma / bachelor’s degree in economics/engineering, preferably specialized in sales and marketing. Degrees in other fields are welcome
- Candidates with experience in handling paperwork and achieving customer satisfaction preferred
- Proficient in MS Office like MS Word, MS Excel, MS Power Point, Outlook etc
- Good attitude and shows responsibility
- Understanding of production and marketing techniques, including production processes and sales analysis
- Able to work under pressure
- Good in spoken and written English is a must, Good in spoken and written Mandarin is a plus
- Willing to be placed in Lobam, Bintan Kepulauan Riau
- Coordinate with sales team to handle the related documents received from field sales.
- Maintain tracking of incoming sales and delivered units.
- Review Order Confirmations from Order Processing and send updates to customers on the order details and scheduling.
- Liaise with Production to ensure timely delivery
- Maintain rapport with customers by examining complaints; identifying solutions; and suggesting improved methods and techniques.
- Consolidate respective sale documents to pass to Accounts Department upon successful delivery, installation and commissioning.
- Manage and organize sales documents.
- Meet ISO Objective comply with ISO 9001, ISO 14001 and ISO 13485 requirements.
- Interact with customers to provide information in response to inquire about products and services.
- Handle and resolve customer’s complaints.
- Co-ordinate order processing and shipment of goods.
- Help customer to decide what type of products would best suit their needs together with product specialist.Keuntungan
- Fasilitas dormitori bagi karyawan luar pulau
- Bonus performance akhir tahun dan uang kompensasi
- Lingkungan kerja yang berada dekat dengan tempat tinggal
Indonesia has the largest Muslim population in any single country in the world. Be that as it may, it is home to a multitude of religions in addition to Islam, including Buddhism, Christianity, Confucianism, and Hinduism, making the traditions here quite diverse. Esco’s offices in Indonesia showcase two sides to this country: the highly urbanized cityscape of Jakarta and the pristine, peaceful beaches of Bintan. To learn more about life in Indonesia, check this out.
About Our Team
Esco is looking for professionals in Jakarta and Bintan who can help with building a global life sciences ecosystem, improving lives through science. Read about the Esco Team in Indonesia.